Terms and Conditions

Please read this agreement carefully before using this website. By using the site, you agree to be bound by the terms and conditions below. Each page on this website must be read in conjunction with this disclaimer and any other disclaimer that forms part of it. If you do not wish to be bound by these terms and conditions, you may not access or use this site.

Disclaimer

To the fullest extent permitted by applicable law, Fruit Like Flowers Ltd ™ disclaims all representations and warranties, express or implied. However, Fruit Like Flowers Ltd ™ will endeavour to ensure customer satisfaction and will at all times comply with the applicable law.

All care is taken to ensure that the Fruit Like Flowers Ltd ™ website and data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.

We make every effort to check and test material at all stages of production. You must take your own precautions to ensure that the process which You employ for accessing this website does not expose You to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. It is always wise for You to run an anti-virus program on all material downloaded from the internet.

We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

By accessing this website, you acknowledge and agree that Fruit Like Flowers Ltd ™ will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods supplied to you, or on behalf of you, through the website.

You assume all responsibility and risk for the use of this website and the Internet generally. Under no circumstances, including negligence, shall Fruit Like Flowers Ltd ™ be liable for any direct, indirect, incidental, special or consequential damages, or lost profits that result from the use or inability to use the website. Nor shall Fruit Like Flowers Ltd ™ be liable for any such damages including, but not limited to, reliance by a member or visitor on any information obtained via the web site; or that result from mistakes, omissions, interruptions, deletion of files, viruses, errors, defects, or any failure of performance, communications failure, theft, destruction or unauthorised access.

You agree to indemnify and hold Fruit Like Flowers Ltd ™ harmless from and against any and all claims, loss or expense that may be incurred by Fruit Like Flowers Ltd ™ which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.
You further agree to indemnify and hold Fruit Like Flowers Ltd ™ harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your account, of any intellectual property or other right of any person or entity.
Security policy

We have created a secure transaction environment for commerce on the Internet. Our e-commerce system uses Secure Sockets Layer technology (SSL) to ensure your shopping experience is safe, sound and secure at all times.
SSL is the system that is used by all reputable e-commerce sites. The industry standard for encryption technology, SSL is compatible with Internet Explorer, Firefox, Netscape, AOL, Web TV and most other browsers.
You will know when transmitted data is safe by a secure icon appearing on your browser. For Microsoft Internet Explorer is a lock icon, for Netscape is a key icon.

Additionally, the URL will begin with ‘https://’, while standard pages begin with ‘http://’.
In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. Fruit Like Flowers Ltd will not be held liable for any loss.

Copyright

All content included on this site such as text, graphics, logos, images, and software is the property of Fruit Like Flowers Ltd ™ and protected by copyright laws.
Copyright in the Fruit Like Flowers Ltd ™ website is property of Fruit Like Flowers Ltd ™. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Fruit Like Flowers Ltd ™. This property may only be used for the purposes of browsing the Fruit Like Flowers Ltd ™ website and acquiring goods of Fruit Like Flowers Ltd ™.

Fruit Like Flowers Ltd ™, Fruit Like Flowers Ltd ™ Logo, The gift of good taste! ™, Berried Treasure ™, Berry Beautiful ™, Berry Berry Juicy ™, Deeply Dippy ™, Fruitlicious Creation ™, Mouthwatering Oh!range ™ and our other logos, trademarks and service names are the property of Fruit Like Flowers Ltd ™, its franchisees, affiliates or subsidiaries.
The websites www.fruitlikeflowers.com and www.fruitlikeflowers.co.uk are the property of Fruit Like Flowers Ltd ™, its franchisees, affiliates or subsidiaries.

Product information

Prices of products and delivery and other charges displayed on the Fruit Like Flowers Ltd ™ website are current at the time of display. These prices are subject to variation without notice.
We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free.
Our arrangements are made where nuts, soya lecithin and milk products are handled.
Our arrangements are prepared with wooden skewers which may present a hazard to young children.

Acceptance

There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us, and you will be charged for the goods.

Order

Orders will not be dispatched until payment in full has been received and Fruit Like Flowers Ltd ™ is satisfied with the integrity of the order.

Without limiting the operation of the Terms and Conditions, herein Fruit Like Flowers Ltd ™ is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.

Placement of an order by you constitutes an offer to enter into an agreement with us (“your offer”). We will provide you with an Order Confirmation for the sole purpose of confirming the details of your offer.

We reserve the right not to provide goods or services, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of the Terms and Conditions, we will not be held liable for loss or damage arising from the exercising of these rights.

If you need to cancel an order, please contact us immediately. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. The Order status on the My account page will state “Order confirmed” when this happens. Once we have accepted payment for an order, cancellation of the order is within our sole discretion.

Orders that cannot be cancelled will be subject to the terms relating to Returns and Exchanges below.
All additonal gifts must be bought with a fruit bouquet or boxed gift from our main range.
Once we receive your order we will automatically send you an email confirming your order details. This email shall be directed to the email address you supplied us upon registration / order placement.

You will be issued an order reference number for any future correspondence.

Substitution

Fruit Like Flowers Ltd ™ reserves the right to change all or some of the contents or packaging for all requested fruit arrangements or gifts to provide an item of equal or greater value without notice. All products are subject to availability.

Delivery

It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

It is the responsibility of the customer to inform Fruit Like Flowers Ltd ™ if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion.

Our couriers require a signature so please specify an address where someone will be able to sign for your delivery.
If the recipient is not present on delivery, we will attempt to leave the order with a neighbour or according to alternative instructions which have been provided to us upon order. If a neighbour is not available the order will be left, without a signature, on the porch, garden etc.

The couriers engaged by Fruit Like Flowers Ltd ™ will attempt to deliver to business addresses between 9am and 5pm, and to home addresses up until 6pm. However, we are unable to give a guaranteed time of delivery.
Without limiting the operation of the Terms and Conditions, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
In case of deliveries being made to Business, Hospital or Hotel addresses, we can only deliver to receptions, post rooms, or receiving bays. Deliveries cannot be made to P.O. Box addresses.

Returns and Exchanges

While Fruit Like Flowers Ltd ™ will abide by the applicable law in relation to the supply of its products, no exchange or refund will be accepted if you change your mind.

We believe our product is of the highest quality and hope that you agree after receiving one of our arrangements. There is no money back guarantee. However, we do care about our customers and will deal with each situation on a case by case basis. If you are dissatisfied for any reason, do not hesitate to contact us.

Sale of alchohol

Under the Licensing Act of 1964 (UK) and 1976 (Scotland) it is an offence for any person under 18 years to buy, or attempt to buy, alcoholic liquor.

Additional information

Additionally, we reserve the right to suspend, restrict or terminate access to the Fruit Like Flowers Ltd ™ Site and/or the Fruit Like Flowers ™ for any reason at any time.

We shall ensure that we comply with the requirement of all current data protection legislation including, without limitation, the Data Protection Act 1998. We shall only use personal data received from you for the purpose of fulfilling your order.

Questions

Questions or comments regarding the website, these Terms and Conditions, and/or the Privacy Policy should be directed to:

Email: info@fruitlikeflowers.com
Effective date: 12th September 2005

Last updated: 20th April 2008

© 2009. Fruit Like Flowers Ltd ™. All rights reserved.